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AUR31016 – Certificate III in Automotive Sales

Course Summary:

This qualification reflects the role of individuals who perform sales-related tasks in the automotive service and repair sector.

Career Outcomes:

  • Parts Interpreter
  • Vehicle Salesperson
  • Farm Machinery Salesperson
  • Motorcycle Salesperson



Class Delivery



Part time

Full time

Part time

Full time





24 months

Delivery Method:            

  • Workplace / Flexible Delivery
  • Classroom

How to Apply:                     

  • By phone:
    • Skillinvest Metro – 1300 135 008
    • Skillinvest Regional – 1300 308 620

Entry Requirements:

  • There are no prerequisites for this qualification

Fees and Charges:

  • Refer to the Fees & Charges link on the Skillinvest website (

Qualification Requirements:

To meet the packaging rules and attain the qualification, a total of 20 units must be completed, when selecting units:
  • 10 core units
  • 6 specialist elective units in one of the selected specialist groups relating to occupational streams (for this course – Parts Interpreting)
  • 4 general electives

Core Units:

  • AURACA001 Respond to customer needs and enquiries in an automotive workplace
  • AURAEA002 Follow environmental and sustainability best practice in an automotive workplace
  • AURAFA004 Resolve routine problems in an automotive workplace
  • AURAMA004 Maintain business image in an automotive workplace
  • AURASA002 Follow safe working practices in an automotive workplace
  • AURSAA001 Process customer complaints in an automotive workplace
  • AURSCA005 Sell automotive products and services
  • AURSCA006 Promote automotive products and services
  • AURSCA011 Conduct online transactions in an automotive workplace
  • AURSLA001 Comply with legal requirements when selling automotive products and services

Elective Units:

  • AURSCA001 - Select and Supply Automotive Parts and Products
  • AURSBA001 - Carry out Warehousing Procedures in an Automotive Workplace
  • AURSBA002 - Identify and Match Uncommon Automotive Parts
  • TLIA2012 - Pick and Process Orders
  • AURSCA003 - Apply Sales Procedures in an Automotive Workplace
  • BSBPRO401 - Develop Product Knowledge
  • SIRXMER201 - Merchandise Products
  • SIRRINV002 - Control Stock
  • SIRRINV001 - Receive and Handle Retail Stock
  • TLIA2013 - Receive Goods