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BSB30115 – Certificate III in Business

Course Summary:

This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Career Outcomes:

  • Data Entry Operator
  • General Clerk
  • Payroll Officer
  • Word Processing Operator



Class Delivery



Part time

Full time

Part time

Full time




24 months

12 months

Delivery Method:            

  • Workplace / Flexible Delivery

How to Apply:                     

  • By phone:
    • Skillinvest Metro – 1300 135 008
    • Skillinvest Regional – 1300 308 620

Entry Requirements:

  • There are no entry requirements for this qualification

Fees and Charges:

  • Refer to the Fees & Charges link on the Skillinvest website (

Qualification Requirements:

  • To meet the packaging rules and attain the qualification, a total of 12 units must be completed.
  • When selecting units:
    • Select 1 CORE units;
    • Select 11 ELECTIVE units.

Core Units:

  • BSBWHS302 Apply Knowledge of WHS Legislation in the Workplace

Elective Units:

  • BSBCUS301 Deliver and Monitor a Service to Customers
  • BSBDIV301 Work Effectively With Diversity
  • BSBINN301 Promote Innovation in a Team Environment
  • BSBCMM301 Process Customer Complaints
  • BSBADM311 Maintain Business Resources
  • BSBINM301 Organise Workplace Information
  • BSBITU306 Design and Produce Business Documents
  • BSBITU309 Produce Desktop Published Documents
  • BSBFLM309 Support Continuous Improvement Systems and Processes
  • BSBFLM305 Support Operational Plan
  • BSBPRO301 Recommend Products and Services