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BSB40515 – Certificate IV in Business Administration

Course Summary:

This qualification is suited to a range of individuals who use well-developed administrative skills and a broad knowledge base in a wide variety of administrative contexts. They apply solutions to a defined range of unpredictable problems, and analyse information from a variety of sources. They may provide leadership and guidance to others.

Career Outcomes:

  • Accounts Supervisor
  • Executive/Personal Assistant
  • Project Assistant
  • Office Administrator



Class Delivery



Part time

Full time

Part time

Full time




48 months

24 months

Delivery Method:            

  • Workplace / Flexible Delivery

How to Apply:                     

  • By phone:
    • Skillinvest Metro – 1300 135 008
    • Skillinvest Regional – 1300 308 620

Entry Requirements

  • There are no prerequisites for this qualification

Fees and Charges

  • Refer to the Fees and Charges link on the Skillinvest website (

Qualification Requirements

To meet the packaging rules and attain the qualification, a total of 10 units must be completed, when selecting units:

  • 5 elective units from Group A
  • 5 elective units from Group A or Group B, or any currently endorsed training package at the same qualification level 

Core Units:

Group A

  • BSBADM405 Organise Meetings
  • BSBADM406 Organise Business Travel
  • BSBITU401 Design and Develop Complex Text Documents
  • BSBITU402 Develop and Use Complex Spreadsheets
  • BSBITU404 Produce Complex Desktop Published Documents
  • BSBWRT401 Write Complex Documents

Group B

  • BSBCUS401 Coordinate Implementation of Customer Service Strategies
  • BSBCUS402 Address Customer Needs
  • BSBADM409 Coordinate Business Resources
  • BSBINN301 Promote Innovation in a Team Environment