Ward Clerk Trainee- Indigenous Identified

Location: Melbourne CBD

Job posted: July 16, 2019

Closing date: August 15, 2019

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Ward Clerk Trainee- Indigenous Identified

Skillinvest in partnership with one of Australia's leading hospitals is seeking energetic candidates for an immediate start. These entry level positions will see the successful candidates undertake a mixture of practical work while completing a certificate IV in Business.

The Emergency and Trauma Centre Ward Clerk position is a key role in registering, admitting and discharging all patients who attend the Emergency and Trauma Centre. The role also provides clerical support to medical and nursing staff and responding to patient enquiries within the Emergency and Trauma Centre.

Promoting and displaying excellent customer relations with patients, visitors and other Hospital Staff is essential.

Reporting to the E/TC Clerical Team Leader and the E/TC ward clerk will be responsible for completing all the clerical duties and responsibilities.

Tasks include but are not limited to:

  • Maintain reception / telephone functions such as patient enquiries and facilitate communication for patients regarding incoming / outgoing calls to alleviate nursing staff time demands if possible
  • Filing and general clerical tasks including secretarial typing if required
  • Record and update all patient details in the PMI for each presentation
  • Obtain registration details from other hospitals where indicated
  • Return completed histories to Health Information Services (HIS
  • Update and obtain admissions signatures for all patients who were unable to do so at time of admission
  • Assist patients and visitors with direction and other information pertaining to the Hospital
  • Obtain histories for expected patients
  • To maintain and check levels of all stationery requirements and materials for the Department including perishables
  • To re-stock levels of paper in fax, printer and photocopy machines
  • To assist nursing staff outside Pharmacy Hours to locate medications on other Wards.
  • To book and monitor ambulance / transport services for E&TC patients; outside of Transit Lounge hours, this service is performed on behalf of all wards
  • Maintain register of patient belongings found in the Department and arrange collection where appropriate
  • Make appropriate Outpatient appointments

What we need from you:

  • Possess excellent communications skills
  • Display a high level of customer service at all times
  • Ability to function calmly, systematically and efficiently.
  • Be able to work under challenging situations
  • Be able to prioritise tasks
  • Willing and able to work in all areas of the Department
  • Express teamwork qualities

What we do for you:

Skillinvest will work closely with you and your host employer to ensure an enjoyable experience into the workforce. This is done via continuous support from a Skillinvest mentor who will help you along your traineeship both with workplace guidance and while undertaking your formal training, the certificate IV in business.

To be eligible for this position you must either be an Australian Citizen or a Permanent Resident. Note: if you have a Diploma or Degree or Masters you are not eligible to apply for this position.

Skillinvest Ltd is an Equal Employment Opportunity Organisation and we encourage both female and male applicants to apply.

Only short listed applicants will be contacted.

To apply for this position, send your resume and a cover letter to julie.stephens@skillinvest.com.au or Phone: Julie Stephens on 1300 135 008.

If you are interested and believe you have what it takes to be successful in this role, please press the 'apply now' button and submit your resume and cover letter.

TO APPLY: Written applications including a resume and cover letter to be submitted by clicking apply now.

Skillinvest is an equal opportunity employer

Job Reference: 200000036_1562737977

Consultant Email: dean.turner@skillinvest.com.au

Job Types: Permanent

Job Locations: Melbourne CBD

Job Industries: Admin and Secretarial

Job Skills: Administration traineeship

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