OVERVIEW
The AUR31020 Certificate III in Automotive Sales qualification reflects the role of individuals who perform sales-related tasks in the automotive service and repair sector.
To receive this qualification you must complete 8 core units, plus 12 elective units in one of the selected specialist groups relating to occupational streams (for this course – Parts Interpreting) plus 4 general electives.
Elective units have been chosen by Skillinvest based on feedback from industry.
CORE UNITS
AURACA101 Respond to customer needs and enquiries in an automotive workplace
AURAEA002 Follow environmental and sustainability best practice in an automotive workplace
AURAFA104 Resolve routine problems in an automotive workplace
AURASA102 Follow safe working practices in an automotive workplace
AURSAA001 Process customer complaints in an automotive workplace
AURSCA105 Sell automotive products and services
AURSCA106 Promote automotive products and services
AURSLA001 Comply with legal requirements when selling automotive products and services
ELECTIVE UNITS
AURAFA103 Communicate effectively in an automotive workplace
AURAMA004 Maintain business image in an automotive workplace
AURSBA001 Carry out warehousing procedures in an automotive workplace
AURSBA102 Identify and match uncommon automotive parts
AURSCA101 Select and supply automotive parts and products
AURSCA103 Apply sales procedures in an automotive workplace
AURSCA111 Conduct online transactions in an automotive workplace
BSBPRO401 Develop product knowledge
SIRRINV001 Receive and handle retail stock
SIRRINV002 Control stock
TLIA2013 Receive goods
TLIA2012 Pick and process orders
BEFORE YOU ENROL
Please contact RTO Administration on 1300 135 008 to discuss any enrolment requirements.
FREQUENTLY ASKED QUESTIONS
What are the potential career outcomes?
- Parts Interpreter
- Vehicle Salesperson
- Farm Machinery Salesperson
- Motorcycle Salesperson
What is the duration of the Training Package?
The maximum duration for full-time is 48 months and part-time 72 months.
How is the Training Program delivered?
Apprenticeship.
What are the entry requirements?
You must have a training agreement with a registered employer from a relevant Industry to enrol into the apprenticeship program.
All students must complete the enrolment process to undertake the Training Program including a Language, Literacy and Numeracy (LLN) assessment and Pre-Training Review to ensure the training program is suitable for the student to enrol.
This training is delivered with Victorian and Commonwealth Government Funding, eligibility criteria applies. People with a disability are encouraged to apply.