OVERVIEW
The BSB40120 Certificate IV in Business qualification is suited to those working as administrators and project officers. In this role, individuals use well developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
To receive this qualification you must complete 6 core unit, plus 6 elective units.
Unit selection will be made in consultation with the student and employer.
CORE UNITS
BSBCRT411 Apply critical thinking to work practices
BSBTEC404 Use digital technologies to collaborate in a work environment
BSBTWK401 Build and maintain business relationships
BSBWHS411 Implement and Monitor WHS Policies, Procedures and Programs
BSBWRT411 Write complex documents
BSBXCM401 Apply communication strategies in the workplace
ELECTIVE UNITS
BSBCMM411 Make a Presentation
BSBHRM413 Support the learning and development of teams and individuals
BSBMKG433 Undertake marketing activities
BSBMKG434 Promote products and services
BSBOPS401 Coordinate Business Resources
BSBOPS403 Apply business risk management processes
BSBOPS404 Implementation of Customer Service Strategies
BSBPEF401 Manage personal health and wellbeing
BSBPEF402 Develop personal work priorities
BSBPEF403 Lead personal development
BSBPEF502 Develop and use emotional intelligence
BSBSTR402 Implement continuous improvement
BSBSUS411 Implement and monitor environmentally sustainable work practices
BSBTEC401 Design and produce complex Text Documents
BSBTEC402 Develop and produce complex spreadsheets
BSBFIN401 Report on financial activity
BSBOPS305 Process customer complaints
BSBTWK301 Use inclusive work practices
Elective unit selection should be discussed with your training provider to successfully customise a package to meet industry needs.
BEFORE YOU ENROL
Please contact RTO Administration on 1300 135 008 to discuss any enrolment requirements.
FREQUENTLY ASKED QUESTIONS
What are the potential career outcomes?
- Accounts Clerk
- Customer Service Assistant
- Leegal Receptionist
- E-business Practitioner
- Office Administration Assistant
What is the duration of the Training Program?
Maximum duration for full-time is 12 months and part-time 24 months.
How is the Training Program delivered?
Traineeship.
What are the entry requirements?
There are no prerequisites for this qualification.
All students must complete the enrolment process to undertake the Training Program including a Language, Literacy and Numeracy (LLN) assessment and Pre-Training Review to ensure the training program is suitable for the student to enrol.
This training is delivered with Victorian and Commonwealth Government Funding, eligibility criteria applies. People with a disability are encouraged to apply.