OVERVIEW
The BSB30120 Certificate III in Business is a nationally recognised qualification that builds practical, job‑ready skills for administrative, customer service, and operational roles across almost every industry.
This qualification is also available for delivery as a Traineeship in Regional Victoria only, providing students with structured on‑the‑job training supported by formal study.
UNITS OF COMPETENCY
CORE UNITS
BSBCRT311 Apply critical thinking skills in a team environment
BSBPEF201 Support personal wellbeing in the workplace
BSBSUS211 Participate in sustainable work practices
BSBTWK301 Use inclusive work practices
BSBWHS311 Assist with maintaining workplace safety
BSBXCM301 Engage in workplace communication
ELECTIVE UNITS*
BSBOPS304 Deliver and monitor a service to customers
BSBOPS305 Process customer complaints
BSBPEF301 Organise personal work priorities
BSBTEC301 Design and produce business documents
BSBTEC302 Design and produce spreadsheets
BSBPEF301 Organise personal work priorities
BSBWRT311 Write simple documents
*Elective units can be customised subject to availability.
ENTRY REQUIREMENTS
What are the entry requirements for the BSB30120 Certificate III in Business?
There are no formal entry requirements for this Training Program.
All students must complete the enrolment process to undertake the training program including a Language, Literacy and Numeracy (LLN) assessment and Pre-Training Review to ensure the training program is suitable for the student to enrol.
To be able to undertake an Apprenticeship/Traineeship you must be:
- 15 years or older;
- Employed with a registered employer and entered into a formal training contract through the Australian Apprenticeship Support Network.
To arrange to start an Apprenticeship/Traineeship, enquire at an Australian Apprenticeships Support Network (AASN) provider or contact us for more information.
PATHWAYS
What are the potential employment and education pathways?
Upon completion of the Training Program, the employment pathways may include:
- Administrative Assistant
- Office Support Worker
- Receptionist
- Data Entry Operator
Further study pathways may include:
- BSB40120 Certificate IV in Business
- BSB40520 Certificate IV in Leadership and Management
Note: Skillinvest may not offer all Training Programs listed above as possible study pathways
DELIVERY AND DURATION
Where is the Training Program delivered?
This training can be delivered onsite at your workplace or as a workplace Traineeship.
What is the duration of this Training Program?
6-12 months full-time or 2 years part-time.
Traineeship: 12-18 months full-time or 2 years part-time.
ASSESSMENT
How will assessment work?
Students will be assessed based on the unit of competency requirements and assessment conditions.
This may include a combination of:
- Knowledge questions
- Workplace practical/simulation
- Written projects
- Third Party Reports
- Test (oral, written or practical)
Upon completion of the Training Program, Students will be awarded with a nationally recognised certificate.
FEES AND CHARGES
What are the fees and charges?
Please refer to our Fees and Charges document located at the top (mobile) or on the left menu (desktop) of this page.
The student tuition fees as published are subject to change given individual circumstances at enrolment.
HOW TO ENROL
Click on the ‘Find Out More’ button at the top (mobile) or on the left menu (desktop) of this page.
RECOGNITION OF PRIOR LEARNING/CREDIT TRANSFER
Can I get recognition of prior learning experience?
Credit Transfer (CT)
Skillinvest Ltd recognises all Australian Qualifications Framework (AQF) qualifications and statements of attainment issued by other training providers. A student may apply to have a unit of competency recognised by Longerenong College if the unit code and title exactly matches the unit of competency for which recognition is being sought; or if the unit of competency held is superseded and equivalent to the current unit of competency.
Recognition of Prior Learning (RPL)
Skillinvest Ltd recognises that people learn and acquire skills and knowledge in ways other than just formal study or current training. A person may acquire skills relevant to the work situation through non-accredited training courses, workplace training, hobbies, interests and life experience. Sometimes the skills and knowledge acquired in these ways can be applied to the current workplace tasks and roles a person is performing. The RPL process measures these previously acquired skills and knowledge against unit/s of competency.
Skillinvest fosters a safe and inclusive learning environment for all cohorts and cultures. Individuals with a disability and First Nations people are encouraged to apply.
